Shipping and returns

Cancellations and refunds:

We take a lot of pride in creating high quality products. If for some reason you are unhappy with your purchase, please message me your concern. We will accept returns within 7 days of delivery to you. The products must be unused and in their original condition. We will replace or refund the product cost once we receive it from you. All return shipping costs will be borne by the customer. Shipping costs will not be refunded. 

Custom orders cannot be returned or exchanged. These were made especially for you! 

All sale items are final sale. These cannot be returned, exchanged or refunded. 

Shipping: 

All orders above Rs 500 ship free within India. 

We ship within 3-5 days of receiving the order and payment. All orders are shipped via Delhivery courier or India Post. You can cancel your order as long as the product has not been 'shipped'. 

Once we ship the product, you will receive a tracking number via email. 

We will gift wrap for free, and add a note! Just let us know when you place the order. 

We are not liable in loss or damage of a package during transit. We have absolutely no authority over logistics.. We have never experienced a loss of package, so request your patience in case of a delay.

Please email your concerns on hello@karibykriti.com