Sam the caribou is a bit shy when she says 'hi' but give her time and she'll be your friend for life
Pookies was created to be your child's first friend. Each Pookie has a unique personality, designed to be progressive, relatable and educational while retaining their curiosity and wonder.
Sam the Caribou is 25 inches tall
Handmade with hand embroidered details and hypoallergenic stuffing.
Made for hugs, Pookies is 100% safe for skin that's finished with an antibacterial biowash.
All our Pookies are packed in a compact drawstring bag which makes them easy to carry and store. Pookies are finished on order and will take 5-7 days to ship.
Cancellations and refunds:
We take a lot of pride in creating high quality products. If for some reason you are unhappy with your purchase, please message us your concern via email on email@example.com. We will review these on a case to case basis
1. We will accept returns/ exchange within 5 days of delivery to you. The products must be unused and in their original condition
2. We issue store credits for all returns. These are valid for 1 year
3. Incase of damage/ manufacturing defect, we will send a replacement product
4. We issue Store credits for all COD payments
5. Shipping and COD costs will not be refunded
6. Once your return/ exchange request is approved, we will arrange for return pick up
7. Our courier partner will pick up the package for return. The returned products are inspected by our team and then you will receive store credits on your email address
8. Custom orders and gift cards cannot be returned or exchanged
9. All sale items are final sale. These cannot be returned, exchanged or refunded
1. All orders above Rs 499 ship free within India.
2. We ship most products within 3-5 days of receiving the order and payment.
3. Curtains take about 7-10 days for shipping
4. All orders are shipped via courier or India Post. You can cancel your order as long as the product has not been 'shipped'.
5. Once we ship the product, you will receive a tracking number via email.
6. All orders are OTP verified by our courier partner on delivery
Please email your concerns on firstname.lastname@example.org